Terms of Service
Please review our rental policies and conditions.
Last updated: March 23, 2026
Rental Agreement
By booking an inflatable rental from ZoBounce, you agree to these terms and conditions. All rentals are subject to availability and weather conditions.
Rental Period
Standard rental is for 8 hours. Second-day rentals are available at half price. Extended rental periods may be arranged by contacting us directly.
Delivery & Setup
Free delivery is included within 15 miles of our location. An additional fee of $10 per mile applies beyond 15 miles. We handle all setup and takedown of the inflatable equipment.
Safety & Supervision
All inflatables are safety certified and inspected before each rental. The renter is responsible for providing adult supervision at all times during use. ZoBounce is not liable for injuries resulting from improper use or lack of supervision.
Weather Policy
Inflatables cannot be used in rain, high winds (over 15 mph), or severe weather conditions. If weather prevents safe use, we will work with you to reschedule your rental.
Cancellation
Please contact us as soon as possible if you need to cancel or reschedule. We will work with you to find a suitable alternative date.
Damages
The renter is responsible for any damage to the inflatable equipment beyond normal wear and tear during the rental period.
Limitation of Liability
ZoBounce shall not be liable for any indirect, incidental, or consequential damages arising from the use of our rental equipment.
Dispute Resolution; Binding Arbitration; Class Action & Jury Trial Waiver
Informal Resolution
Before initiating any claim, you agree to first contact us and attempt to resolve the dispute informally. Most concerns can be resolved this way.
Binding Arbitration
Any dispute, claim, or controversy arising out of or relating to these Terms, this website, or our services that cannot be resolved informally shall be resolved exclusively through final and binding individual arbitration administered by the American Arbitration Association (AAA) under its applicable rules, rather than in court. The arbitration shall take place in the county and state in which the Company's principal place of business is located, unless applicable law requires otherwise.
Class Action & Jury Trial Waiver
You and the Company agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. You and the Company waive any right to a jury trial and any right to participate in a class action or class-wide arbitration.
If any portion of this section is held unenforceable, the remainder of this section shall remain in effect; however, the prohibition on class, collective, or representative proceedings is non-severable.
Contact
Questions about these terms? Contact us at [email protected].